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These Terms of Service govern customer use of the Zomra online store and related order services. This store is operated by 1302 NORTH 21ST STREET, LLC. By visiting the website or placing an order, the customer agrees to these Terms of Service and to the policies linked on the website.
Zomra keeps product information for silicone baking moulds and flexible bakeware focused on details a customer can verify before payment, including dimensions, materials, package contents, and intended use. Flexible silicone baking moulds must be placed empty on a flat rigid baking tray before filling, moving, or placing in an oven. Stay within the individual listing's temperature range; keep the mould away from direct flame, active burners, hotplates, grill or broiler elements, and do not use it as cookware on a stovetop. Use suitable oven mitts for the hot supporting tray, allow the mould and contents to cool on a stable heat-resistant surface before unmoulding, and keep knives, sharp tools, and abrasive scrubbers away from the silicone. Inspect every rim, wall, cavity and base before use, and stop use if the mould is torn, punctured, cut, tacky, permanently distorted, retaining an unremovable odour, or otherwise damaged.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the legal age or age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this Site. You may not use our products, website, checkout, or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the Site.
SECTION 2 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We may modify or discontinue products, content, or services when necessary. Paid order prices are legally protected after checkout is completed, and we will not unilaterally increase paid order prices before shipment. If a clear pricing, inventory, or listing error affects an order, we will contact the customer, cancel the affected order if needed, and issue any applicable refund through the original payment method.
SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel orders that appear fraudulent, high-risk, abusive, incorrectly priced because of a technical error, or otherwise inconsistent with these Terms. Customers agree to provide current, complete and accurate purchase, billing, account, contact, and shipping information for all purchases made at our store. Customers also agree to promptly update account and payment information so we can complete transactions and contact them when needed.
SECTION 4 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of the State of Florida, United States, together with applicable federal laws of the United States. This choice of law does not limit any mandatory consumer rights that apply in the customer’s place of residence. This governing law statement follows the legal business address and registration information supplied for 1302 NORTH 21ST STREET, LLC.
Product Information and Store Content
We work to keep listings for silicone baking moulds and flexible bakeware accurate, practical, and easy to review. Product photos, measurements, color descriptions, materials, quantities, and care details may show small differences because of lighting, screens, production batches, or measurement methods. Rigid baking trays, ovens, racks, mixers, bowls, utensils, ingredients, finished food, cooling racks, oven mitts and decorative accessories shown as context are not included unless the package list says otherwise. Cavity dimensions and approximate fill volumes are comparison details; results, release performance, browning, baking time and finished shape depend on recipe, fill level, oven, tray support, preparation and cooling method. When an error is found, we may correct product information, availability, or policy content.
Product Use and Care
Customers should follow the stated product use, care, safety, or installation guidance. Damage caused by misuse, improper maintenance, unauthorized changes, or use outside the product's intended purpose may affect support or return review.
Payment, Shipping, Returns, and Third-Party Services
Payments are processed through PayPal, using only the payment methods currently shown at checkout. Shipping, returns, refunds, and cancellation requests are handled according to our Shipping Policy and Return & Refund Policy. The store may use Shopify, payment processors, analytics tools, shipping carriers, and other service providers to operate the website and fulfill orders.
Intellectual Property, Website Availability, and Updates
Website content, product presentation, text, layout, images, and branding are owned by or licensed to 1302 NORTH 21ST STREET, LLC unless otherwise stated. We may update the website or these Terms from time to time. The version posted on this website applies when a customer visits the site or places an order.
Short interruptions may occasionally occur while we perform security updates, scheduled maintenance, or respond to an issue affecting a hosting or payment service. We will use reasonable care to restore access, and a temporary website interruption does not cancel an accepted order, remove an available refund right, or limit any protection that cannot lawfully be excluded.
SECTION 5 - CONTACT INFORMATION
Company Name: 1302 NORTH 21ST STREET, LLC
Store Name: Zomra
Business Address: 3143 S Indian River Drive, Fort Pierce, FL 34982, United States
Email: support@zomra.shop
Phone: +1 (959) 226-1213
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore)